Privacy Policy

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Privacy Policy Effective Date: January 1, 2025

Welcome to CampMedical.com ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect 

We may collect the following types of information:  

• Personal Information: Name, email address, phone number, mailing address, and any other information you provide when contacting us or using our services.
• Health Information: If applicable, we may collect health-related data necessary to provide our services in compliance with HIPAA regulations.
• Technical Information: IP address, browser type, operating system, and other technical details related to your use of our website.
• Cookies and Tracking Technologies: We may use cookies and other tracking technologies to enhance your browsing experience.

2. How We Use Your Information 

We use the collected information for the following purposes:

• To provide, manage, and improve our services.
• To communicate with you regarding inquiries, appointments, or other requests.
• To comply with legal and regulatory obligations, including HIPAA.
• To enhance website functionality and user experience.
• To prevent fraud and ensure the security of our platform.
• To send SMS messages for account security and authentication purposes when you have opted in.

3. SMS Communications 

Camp Medical Services may send SMS messages to the mobile number you provide for the following purposes:

• Account Security & Authentication: One-time passcodes (OTP) for account login, identity verification, and account recovery.
• Service Notifications: Appointment reminders, care coordination updates, and other account-related communications.

We do not sell, rent, share, or disclose your mobile phone number to third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. Your mobile number is used solely to deliver the SMS communications described above. 

Message frequency varies based on your account activity and service usage. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message you receive from us. For help, reply HELP or contact us at hello@campmedical.com. 

4. HIPAA Compliance 

We are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) to protect the confidentiality, integrity, and security of patient health information. We implement safeguards to ensure that any protected health information (PHI) is handled securely and in accordance with applicable laws. 

5. How We Share Your Information 

We do not sell, rent, or trade your personal information. However, we may share information in the following circumstances:

• Service Providers: We may share information with trusted service providers who assist us in operating our website and delivering our services. These providers are contractually prohibited from using your information for any purpose other than providing services to us.
• Legal Compliance: If required by law, we may disclose your information in response to legal processes or government requests.
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of the transaction.

6. Data Security 

We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security. 

7. Your Rights and Choices 

You have certain rights regarding your personal information, including:

• The right to access, update, or delete your personal information.
• The right to opt out of SMS communications by replying STOP to any message.
• The right to opt out of marketing communications.
• The right to request information about how your health information is used, as permitted by HIPAA.

8. Third-Party Links 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such external sites and encourage you to review their policies. 

9. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. 

10. Contact Us 

If you have any questions or concerns about this Privacy Policy, please contact us at: hello@campmedical.com By using CampMedical.com, you consent to the terms of this Privacy Policy.